Legal information

999fb Privacy Policy — How We Protect Your Information

999fb-the security of your personal information is our top priority. On this page, we clearly explain what data we collect, why we collect it, how it is protected, and what rights you have.

Last Updated: January 2026

1 Introduction

999fb A trusted online gaming platform for players in Bangladesh. We understand how sensitive the personal information you share with us during registration can be. That is why 999fb-the privacy policy has been built on a foundation of complete transparency.

This privacy policy explains how 999fb What types of personal data are collected, how that data is used, who it may be shared with, and what measures are taken to protect your information. By accessing the site or opening an account, you agree to this In the Privacy Policy will be considered as consent.

This policy 999fb.win-applies to all services, apps, and associated platforms. Reach out to us with any questions: [email protected]

2 What data we collect

999fb Only the information required to operate the platform, ensure security, and provide you with the best experience is collected. We never gather unnecessary or excessive data.

Data Type Example When it is collected
Identity-Related Full name, date of birth, gender At the time of registration
Contact Information Mobile number, email address During Registration & Verification
Identity Document NID, passport, driving licence During KYC verification
Financial information Mobile banking number, bank account At the time of deposit/withdrawal
Technical Information IP address, device information, browser While using the site
Gaming Activity Betting history, wins/losses, session duration While playing games
  • Your password is never stored in plain text — it is kept as an encrypted hash.
  • Full payment card details 999fb Not stored on servers.
  • Certain features may be limited if optional information is not provided.

3 How data is collected

999fb Data is collected through various methods. In each case, we place the highest importance on your consent and transparency.

  • Direct collection: What you provide via the registration form, KYC verification, support chat, or email.
  • Automatic collection: Technical data collected via cookies, log files, and tracking pixels during site use.
  • From third parties: Confirmation data obtained from payment services (bKash, Nagad, Rocket) or identity verification providers as needed.
  • Public sources: Limited data verification from government or public databases solely to prevent fraud or misuse.

999fb You will never be asked for your password, OTP, or full card number via phone call or unsolicited message. If you receive any such communication, notify our support team immediately.

4 Purpose of Data Use

999fb Your data is used only for specific, legitimate purposes. It is never used for any unauthorised or unrelated activity.

  • Account management: Verifying registration, securing logins, and protecting your account.
  • Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
  • Regulatory Compliance: For compliance with AML (Anti-Money Laundering), KYC, and local legal requirements.
  • Fraud Prevention: Detecting unusual activity and keeping the platform secure.
  • Personalized Services: To recommend games and promotions tailored to your preferences.
  • Providing support: To help resolve your issues.
  • Platform Improvement: Analyzing user experience to improve the quality of our services.

999fb Your data is never sold to advertising networks or used for unrelated marketing purposes.

5 Sharing Data with Third Parties

999fb Your personal data is never sold. However, limited information may need to be shared with trusted partners in certain specific circumstances.

  • Payment Processors: bKash, Nagad, Rocket, and bank — for processing transactions.
  • Identity Verification Service: Trusted third-party providers for secure document verification during the KYC process.
  • Game software provider: Session data required to run the game.
  • Law enforcement agencies: When required by a valid legal order or investigation.
  • Audit & compliance: To meet the requirements of regulatory authorities.

All third-party partners 999fb-strict confidentiality agreements. They are not permitted to use your information for their own purposes.

6 Data Security Measures

999fb The highest industry standards are upheld in protecting your data. Our technical and organisational measures are reviewed and upgraded on a regular basis.

  • SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
  • Data Encryption: Sensitive data stored on servers is kept in encrypted form.
  • Firewall & DDoS Protection: Advanced security layers to protect against cyber attacks.
  • Two-Factor Authentication (2FA): To prevent unauthorised access to your account.
  • Regular Security Audits: Periodic audits conducted by third-party security experts.
  • Staff training: All staff receive regular training on data protection.

7 Cookie policy

999fb Cookies are used on this website. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential cookies: For login sessions and security — the site cannot function properly without these.
  • Functional cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which parts of the site are used most — data remains anonymous.
  • Marketing Cookies: To show you relevant promotions — this can be turned off.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause login and gaming features to not work properly.

8 Data Retention Period

999fb Your data is retained only for as long as necessary. Once no longer needed, it is securely deleted or anonymized.

Data Type Retention Period
Account information 5 years after account closure
Transaction records 7 years (legal requirement)
KYC documents 5 years after account closure
Gaming Log 3 years
Support chat/email 2 years
Analytics Data 1 year (anonymized)

9 Your Rights

999fb-as a user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

Contact support to correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Object to Processing

You may object to the use of your data in certain circumstances.

Right to Data Portability

You may request your data in a structured, portable format.

Right to Restrict Processing

You may request a temporary restriction on the processing of your data in certain situations.

To exercise any of your rights, email us: [email protected] — We will respond within 30 business days.

10 Children's Privacy

999fb Strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and if a minor's information is found, the account is immediately closed and all data is deleted.

If you are aware that a minor has 999fb-has opened an account, please immediately [email protected]-let us know. We will take action promptly.

11 Policy Updates

999fb This privacy policy may be updated from time to time. For any significant changes, we will notify you via your registered email or through a site notification. The "Last Updated" date at the top of the page always reflects the latest version.

Continued use of the site after any changes will be considered acceptance of the updated policy. If you disagree with any part of the policy, you may request to close your account.

We recommend checking this page regularly. We always aim to give 7 days' notice before any major changes.

Our commitment

Why 999fb-trust in privacy

Military-grade encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — as secure as a bank.

Transparent KYC process

Every step of the identity verification process is explained in Bengali. Your documents are used solely for verification purposes.

Data Is Never Sold

999fb Your data is never sold to advertisers or third parties — this is our core commitment.

Regular Security Audits

An external team of experts regularly tests our systems. Any vulnerabilities identified are addressed immediately.

Bengali-Language Support

For any privacy-related questions or concerns, reach out to us in Bengali — our team is available 24 hours a day.

Your data, your control

Opt out of marketing communications, manage cookies, and request data deletion from your account settings.

FAQ

Frequently Asked Questions About Privacy

No, not at all. 999fb Your mobile banking PIN, password, or OTP is never requested and there is no way for us to access it. Only your mobile number is verified during the payment process — all transactions are completed directly with your payment provider (bKash/Nagad/Rocket).

Yes. A copy of your national ID is used solely for KYC verification and is stored on encrypted servers. Only authorized compliance staff can access it when required. It is never shared with anyone beyond legal obligations.

Partially. After account closure, most data is deleted within a set period. However, financial transaction records must be retained for up to 7 years as required by law. During this time, the data remains strictly secured and is not used for any commercial purpose.

Absolutely. You can unsubscribe from marketing emails and SMS at any time through your account settings. However, certain communications — such as account security alerts, transaction confirmations, and important updates — will remain active, as they exist to protect you.

Yes. If there is any reason to believe your data may be at risk, 999fb We will alert you at your registered email within 72 hours and advise on the necessary protective steps. We always handle such situations with full transparency.
Safe Gaming

Your data is safe — play with complete peace of mind!

Your privacy is protected at 999fb. Open an account today and enjoy gaming on a safe, trusted platform.

বাংলা